If you are getting a problem while opening any e-book on kindle, then you are at the right place because I am going to provide the required solution for the same. Before providing the solution, I want to describe why book won’t open in Kindle. What exactly happens? When we download a new e-book, due to server, network problem, the book not downloads completely, or we get a corrupted file. As I discussed, if the download not completes, it does not mean that we lack in MB's: It can be in bits or in bites, which is very less and you cannot find the difference.
When you will be able to open the file that not opens? It will give some error for not opening the book. Sometimes the file on server is corrupt previously. Again the file will not open on you kindle. Sometimes we see the same file is working well on other’s device and not opening on our device, it does not mean our device went wrong, but what happens when the file is copped from first device to second, one the total file is not copped or the file got corrupt. If this happens don’t get panic just delete the previous file and download a new one if everything will go correctly the file or say book will open on your device too. Kindle support says, you should know how to delete file from your kindle device.
In order to delete make sure that your device is connected to one of the wireless network in range. Afterwards, go to home to select the book or file, which is to be deleted, and then press the left side of the 5-way controller. With many option it will provide option to remove from device. Tap this option and the file will be removed from your Kindle. Then restart your kindle and get the same file downloaded or copped. This time if everything will go well the book gets open without any problem. If you face the same problem then it is batter to go for help from kindle. To approach for help you should need to dial toll free number +1-855-686-2777 provided by kindle. Else, you could drop an Email to kindle customer service at support@techbasehelp.com.
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